Our Team

Michael J. Webb, President
Michael J. Webb, president and founder of Sales Performance Consultants, is the foremost expert on sales process improvement. Michael has helped business executives of Fortune 500 as well as tiny start ups to improve sales and marketing results by eliminating waste and making the sales funnel flow faster.

Michael delivered the keynote address to the first two conferences ever held on applying Six Sigma to marketing and sales. He has helped companies such as MAQUET, Thermo Fisher Scientific, Marriott, WaterFurnace, DDI, and many others to identify bottlenecks, change behaviors, increase close ratios, and improve forecast accuracy. He also has extensive sales training facilitation and field coaching experience with hundreds of sales people and managers in the U.S. and Canada.

Michael is the author of “Sales and Marketing the Six Sigma Way” (Kaplan, 2006) and numerous articles. He holds several professional certifications, and has a BS in Mathematics from Southeast Missouri State University.

Robert Ferguson, Senior Partner
Robert K. Ferguson has an extensive background in sales process design and rapid improvement systems. He has won major awards from Fortune 100 clients, been involved in advanced quality and Lean manufacturing case studies, contributed to several publications, and had speaking engagements with the American Marketing Association and ASQ.

Trained in Lean and Kaizen in the U.S. and Japan, Robert is a former vice president of Bristol-Myers Squibb and has held operations, sales/marketing, and general management positions with various companies. His industrial sales process work at DuPont Automotive was benchmarked and ranked best in class, worldwide by Xerox.

More recently Robert was CEO and co-founder of ValueNetex Corporation and Value Reporter LLC, software companies that were engaged in business improvement strategies and products. Robert has a BS in Industrial Engineering from Kettering University and graduate work toward an MBA.

Karl Busch, Senior Consultant
Karl Busch has over 25 years of experience in leadership, organizational development, strategic selling, account management, business process improvement, procurement, and human resources. He has been an independent leadership and sales management consultant for 13 years.

During his career, Karl has led global sales teams with several Fortune 500 organizations. His responsibilities included strategic account development, account management, meeting sales and profitability goals, and developing the sales leadership team. Karl has implemented executive coaching and leadership development programs in a variety of industries and is a certified sales trainer in several strategic selling platforms and a negotiation consultant for Think! Inc.

Currently Karl is the chief executive and founder of Talcott Group LLC, a sales strategy firm based in Oak Island, NC. Karl has an MBA from the University of Bridgeport, an MS in Organization Behavior from Illinois Benedictine College, and a BS in Business Administration from Nasson College.

Bill Bentley, Senior Consultant
Bill Bentley is a seasoned leader of technology organizations. Bill spent the first 20 years of his career at Procter & Gamble, Frito-Lay, and Nabisco Brands doing process engineering, automation, instrumentation, and process R&D in a variety of consumer products settings, including food, paper, and pharmaceuticals.

More recently Bill has held top executive positions in smaller technology companies, including president and CEO of MDT Software, which creates enterprise-wide security and document management software for Fortune 500 manufacturing firms worldwide.

In his spare time Bill started Value-Train in Atlanta, a training and consulting company dedicated to providing certification training to in-transition and other professionals who buy their own training. By 2005 Value-Train had graduated over 2000 Six Sigma Green and Black Belts and Lean Enterprise students from 11 states and was an authorized training provider in 3 states.

Bill has an MS and BS in Electrical Engineering from Rensselaer Polytechnic Institute.