Need to Improve Salespeople’s Behaviors? Don’t Bother with Sales Training or CRM Until You Face the Facts

January 5, 2009 by admin  
Filed under Sales and marketing management

Michael J. Webb (pdf of this article) Have you ever wondered, what is the best way to incorporate sales training methodologies in a CRM system? Sometimes the question comes when a company wants a better return from Read more

Michael Webb Interviews Rich Bohn on CRM

October 15, 2008 by mjweb76  
Filed under In-depth Interviews

Michael Webb interviews Rich Bohn of www.sellmorenow.com, the leading evaluator of CRM software. How do you select the right kind of CRM software for your company?

Why Your CRM Probably Won’t Improve Your Sales or Forecast Accuracy (and Why It’s Not Your CRM Vendor’s Fault!)

September 11, 2007 by Michael  
Filed under Blog

A CRM company recently approached me with a clever offer. They would provide a copy of my book to everyone who we could jointly get to view their software. This sounds like a great way to promote my book and their software at the same time, right? Read more

Michael Webb Interviews Dick Lee, author of “The CRM Survival Guide” (members only)

May 25, 2005 by mjweb76  
Filed under In-depth Interviews

Dick Lee is author of “The CRM Survival Guide.” This interview with Michael Webb was conducted before Mr. Lee publicly took a position “against” Six Sigma in sales and marketing! It is facinating to note all the things he agrees with in the course of the conversation.